Is Surveillance Appropriate for My Claim Investigation?
It’s one thing for adjusters to recognize red flags across claim types that may suggest further inquiry is needed. It’s another to know when surveillance is the best tactic for gathering the facts. Surveillance is complex and requires careful execution to ensure evidence is obtained legally and properly preserved.
Review the steps an investigator will take when preparing a strategy for your claim. Then take this quiz to test your surveillance knowledge and see if you can spot the scenarios that would benefit from it.
How Licensed Investigators Approach Surveillance
Here’s a quick look at how VRC Investigations’ licensed investigators approach surveillance:
Pre-Surveillance
Gather information from national databases, case documents, social media, and public records to build a surveillance strategy.
Investigation
Investigation: Initiate surveillance strategy and document observations through detailed notes, photographs, and video evidence. All relevant parties receive regular updates throughout the investigation.
Reporting
Reporting: Analyze findings and compile them into a comprehensive, easy-to-read report that features detailed narrative documentation, secure links to streaming videos, verification of the subject’s identity, high-quality images, and location documentation for investigators.
Post-Investigation Support
Post-Investigation Support: Provide expert testimony, assist with subrogation, and perform technical reviews as needed.
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